Support Portal
Your website, managed.
Submit requests, track progress and manage your website through the Control Shift support portal.
Sign in to your account
Access your support portal to manage requests and track progress.
Don’t have an account? Portal access is included with all hosting and support plans. Get in touch to get set up.
You can also submit a request by emailing your dedicated support address. A ticket will be created automatically.
Sign up new account
Access your support portal to manage requests and track progress.
What you can do
Everything in one place.
Your portal gives you full visibility and control over your website support.
Submit requests
Content changes, feature updates, bug reports. Describe what you need, attach files and submit.
Track progress
See the status of every request in real time. No chasing emails or wondering where things are at.
View your history
A full record of every request, every change and every conversation. All searchable and organised.
Monitor your hours
If you are on a support plan, track how many hours you have used and how many remain this month.