Website Rescue

Stuck with a website that isn't working? We'll take it from here.

You paid for a website. What came back is slow, half finished, impossible to edit, or it simply does not say what you do. Maybe the person who built it has stopped replying. This happens far more often than anyone in our industry admits, and it is not your fault.

We take on sites like yours, work out what is worth keeping, and put them right.

Social media services, Control Shift Auckland

Does this sound familiar?

You are not the first, and it is not your fault.

Most of the sites we rescue were not built badly on purpose. They were built cheaply, or in a hurry, or by someone who has since moved on to other things. The result is the same: a website you cannot rely on, and nobody to call about it.

How it works

From stuck to sorted.

01

Send us the site

The web address is enough to start. If you have logins, even better. If you have no idea what you have or who holds it, that is extremely common, and finding out is part of the job.

02

We tell you straight

A plain English assessment of what you own, what is working, and what is not. No jargon and no scare tactics. If your site is fundamentally sound, we will say so and charge you nothing.

03

We take back control

Domain, hosting and admin access returned to your name. You should never be locked out of something you have already paid for, and getting that back is often the most valuable part.

04

We repair it, or rebuild it

Sometimes it is a fix. Sometimes the foundations are not worth keeping. We tell you which, and why, before you spend anything. Then we host it and look after it, long after launch.

The free assessment

What we look at.

Not a sales pitch dressed up as an audit. A report on the state of your site, what it would take to put it right, and what that would cost.

Who actually owns what

Domain, hosting, licences and logins. We find out what is in your name and what is not. This is where most rescues begin, and it is often the ugliest part.

Security and updates

Out of date plugins, malware, and whether anyone has been keeping an eye on it at all. We find sites that have been quietly compromised for months.

How fast it really loads

For a customer on their phone, on mobile data, in the real world. Not how quick it feels on the developer's own machine.

Whether it works on a phone

Most of your visitors are on one. A surprising number of the sites we are handed were never properly checked on one.

Whether it says what you do

The most expensive fault is not a broken site. It is a site that looks fine, loads fine, and sells nothing because a stranger cannot tell what you sell.

Repair or rebuild

A clear call on whether the foundations are worth keeping, and a fixed price either way, before you commit to anything.

Reviews

5-star rated on Google, here's why

★★★★★

Control Shift are always amazing to deal with, with expertise second-to-none. Having worked with them for years, I wouldn’t hesitate to recommend them to anyone who’s looking to up their web game. Nothing is ever too difficult, and they’re great at explaining technical topics in ways that are easy-to-grasp.

Alex Clark

The Caretakers

★★★★★

I’ve been using Paul and the team at Control Shift for a number of years now – for their exceptional hosting and tech services and also to have the websites I design, developed into working sites. I’ve consistently been impressed on all fronts, as have my clients.

Tim Kavermann

Fuel Media

★★★★★

So stoked with Control Shift, they have been incredibly generous with their time and support while we’ve been getting our website right. They’ve shown a lot of patience and care throughout the process, and the end result looks awesome. Really appreciate their flexibility and the extra effort they’ve put in to help us out.

Luke Burrows

Wise Boys

Think your site needs rescuing? Let us take a look.

Send us the web address. We will tell you what state it is in, what it would take to put right, and what that would cost. And if it turns out your site is fundamentally sound, we will tell you that too, and charge you nothing.