IT Support

IT support we trust ourselves.

For everything beyond the website, computers, email, servers, phones and the day to day, we point you to the team we use ourselves: Command IT. Auckland based, plain English, no lock-in contracts.

IT support services, Control Shift Auckland

Our IT partner

Meet Command IT.

Our go-to for anything beyond the website. We use them, and so do a number of our clients. Their line says it well: Simplifying Technology.

IT Support & Helpdesk

Fast, friendly help when something breaks, remote or on site.

Managed Services

Your IT looked after day to day, with problems headed off before they bite.

Microsoft 365 & Cloud

Email, files and collaboration set up properly, and moved to the cloud where it helps.

VoIP Phones

A modern phone system that works across your devices and locations.

Procurement

The right hardware at the right price, sourced and set up for you.

Backups & Security

Offsite backups and protection so your data is safe if the worst happens.

How it works

One call, the right connection.

No directories to dig through. Tell us what you need, and we hand you to someone good. You stay in control the whole way.

Tell us what you need

Send a quick note about what you are after. No long forms, just the gist.

We connect you

An introduction to a specialist we know and trust, someone on our level.

You are in good hands

They share our standards and values, so the work feels like ours.

Straight to the specialist

We connect you, then you deal direct with the specialist from there.

Reviews

5-star rated on Google, here’s why.

★★★★★

Control Shift are always amazing to deal with, with expertise second-to-none. Having worked with them for years, I wouldn’t hesitate to recommend them to anyone who’s looking to up their web game. Nothing is ever too difficult, and they’re great at explaining technical topics in ways that are easy-to-grasp.

Alex Clark

The Caretakers

★★★★★

I’ve been using Paul and the team at Control Shift for a number of years now – for their exceptional hosting and tech services and also to have the websites I design, developed into working sites. I’ve consistently been impressed on all fronts, as have my clients.

Tim Kavermann

Fuel Media

★★★★★

So stoked with Control Shift, they have been incredibly generous with their time and support while we’ve been getting our website right. They’ve shown a lot of patience and care throughout the process, and the end result looks awesome. Really appreciate their flexibility and the extra effort they’ve put in to help us out.

Luke Burrows

Wise Boys

Frequently asked

Common questions.

Still have a question? We are always happy to help, no pressure.

Do they work remotely or on site?

Both. Command IT handle most things remotely and come on site across Auckland when it is needed.

No, you deal direct with the specialist on price and scope.

You could. We only point you to people we have worked with and trust, which saves you the guesswork.

Send a quick note to us. We will make the introduction, usually within a day or two.

Computers, email, servers, networks and the day-to-day tech headaches, the things that sit outside your website.

No. Website issues are us. For computers, email and the rest, we point you to Command IT, who we use ourselves.

Yes. Whether it is one person or a whole office, they will scale the support to suit.

Get connected

Tell us what you need.

Send us a quick note and we will connect you with the right specialist. No obligation, just a warm introduction to someone we trust.