Support Request

Need a hand with your website?

Tell us what’s going on and the team will get back to you.

Submit a request

Fill out the form below and we’ll be in touch, usually within one business day.

How it works

Simple as that.

Submit a request and the team will take care of the rest.

Submit requests

Content changes, feature updates, bug reports. Describe what you need, attach files and submit.

Ticket created

Your request goes straight into the queue and you'll receive a confirmation email with your ticket details.

The team gets on it

A real person reviews your request and gets back to you. Most requests are responded to within a few hours.

Prefer email or phone?

Send your request directly to [email protected] or call 09 390 7975. A ticket will be created for you.