Hacked Site Recovery
Website hacked? We'll get it clean, and keep it that way.
Spam links you didn’t add. Strange posts under your name. A warning from Google, or a site your host has quietly taken offline. A hacked WordPress site is stressful, but it is fixable. We find exactly what is wrong, clean it out completely, and move you onto hosting that keeps it from happening again.
Not sure if you've been hacked?
It happens to well-run businesses too, and it is entirely fixable.
Most hacked sites belong to careful people. It usually comes down to an out of date plugin, a reused password, or a previous developer who left a door unlocked. The good news is that once we can see the site, we can tell you exactly what is going on, in plain English.
- Your site has started redirecting visitors somewhere you do not recognise
- Spam pages about casinos, betting or pharmacies have appeared under your name
- Google is showing a warning, or your rankings have quietly dropped
- Your host has flagged malware, or taken the site offline
- Admin accounts you do not recognise have turned up in the login list
- It looks normal to you, but customers say it is behaving oddly
How it works
From compromised to clean.
Send us the site
The web address is enough to start. We take a safe copy and get to work finding what has been planted, without touching your live site.
We find what's been planted
A plain English rundown of exactly what we found: the back doors, the spam, the rogue logins. No jargon and no scare tactics, just the real picture.
We move you to secure hosting
We set you up on our managed hosting, hardened and monitored, so the cleaned site has somewhere safe to live from day one.
We clean it out, and keep it clean
Back doors, spam and malicious files all removed, your genuine content left exactly as it should be. From there, updates, backups and monitoring keep it clean rather than letting it drift back.
The free assessment
What we find and remove.
Every hack is a little different, but these are the usual suspects. We check for all of them, and clear out anything that should not be there.
Hidden back doors
Fake plugins and disguised files that let an outsider back in, even after the obvious mess is cleared. These are what we hunt for hardest.
Spam posts and links
Casino, betting and counterfeit pages published under your name, plus invisible links slipped into your real pages to trick Google.
Rogue admin logins
Extra administrator accounts quietly added so whoever got in can stroll back in later. We remove any that should not be there.
Malicious plugins
File managers and code consoles that hand over full control of the site. Handy for a developer, a gift for an attacker. Off they come.
Phoning-home scripts
Code that quietly checks in with a criminal server waiting for its next instruction. We cut the connection and pull the code out.
A clean bill of health
We reset the security keys and passwords to lock out whoever got in, then check the site the way Google sees it so your rankings can recover.
Reviews
5-star rated on Google, here's why
Control Shift are always amazing to deal with, with expertise second-to-none. Having worked with them for years, I wouldn’t hesitate to recommend them to anyone who’s looking to up their web game. Nothing is ever too difficult, and they’re great at explaining technical topics in ways that are easy-to-grasp.
“Alex Clark
The Caretakers
I’ve been using Paul and the team at Control Shift for a number of years now – for their exceptional hosting and tech services and also to have the websites I design, developed into working sites. I’ve consistently been impressed on all fronts, as have my clients.
“Tim Kavermann
Fuel Media
So stoked with Control Shift, they have been incredibly generous with their time and support while we’ve been getting our website right. They’ve shown a lot of patience and care throughout the process, and the end result looks awesome. Really appreciate their flexibility and the extra effort they’ve put in to help us out.
“Luke Burrows
Wise Boys
Think your site's been hit? Let's take a look.
Send us the details and we will take a safe look, then tell you plainly what is going on. The first assessment is free, and there is no obligation to go further.