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Step-by-step guides for looking after your WordPress website, written in plain English. Can’t find what you need? Our team is a message away.
Guides
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How to log in to your WordPress website
Where to find your website's login page, what to enter, and what you'll see once you're in.
How to reset your WordPress password
Locked out? Reset your WordPress password from the login page in a couple of minutes.
How to edit text and images with Elementor
Change the words and photos on your website with Elementor, without breaking the design.
How to add a new page to your website
Create a new page that matches the rest of your site, publish it and add it to your menu.
How to write and publish a blog post
Two easy ways to add a blog post: copy an existing post and change the words, or start a fresh one. Works whichever page builder your site uses.
How to add a new user, and which role to give them
Give a staff member their own login, and choose the right level of access.
How to request a change or report a problem
The quickest ways to get help from our team, and what to include so we can fix things fast.
How to spot a fake domain renewal notice
Official-looking domain renewal notices that aren't renewals at all. Here's how to tell, and what to do.
How to clear your website’s cache
Made a change but still seeing the old version? Here's how to clear the cache and see the latest.
How to duplicate a page and turn it into a landing page
Copy a page you already have and turn it into a landing page for a promotion, campaign or event, with its own address and title.
How to copy an Elementor section to another page
Reuse a section you've already built, like a row of services or a call to action, on another page without building it again.
How to add or update a team member on your website
Add a new staff member, update someone's photo or role, or take a profile down when someone leaves.
How to replace a PDF or document on your website
Swap in an updated PDF, like your terms or a price list, and make sure every link points to the new one.
How to change a button’s text or link
Change what a button says or where it goes, in Elementor, Divi or WPBakery.
How to add a case study or project to your website
Add a new case study by copying one you already have, so it matches the rest and shows up in the right places.
How to change who receives your website’s form enquiries
Send contact form enquiries to a new email address, add a colleague, and test that it's working.
How to remove a page without breaking links
Take an old page down and send visitors and Google to the right place instead of a 'page not found' error.
How to hide a page or PDF from Google
Keep a page on your website but out of Google's search results, and what to do about PDFs.
How to edit your menu and footer links
Add, remove or reorder links in your website's main menu and footer.
How to add a YouTube or Vimeo video to a page
Show a video on your website without slowing it down, in Elementor, Divi, WPBakery or the block editor.
How to set your page headings and meta descriptions for Google
Two quick SEO wins: one clear main heading on each page, and a description that makes people want to click.
How to connect WooCommerce to Xero
Send your online orders, customers and payments straight into Xero, so nobody has to type them in by hand.
Plugins we recommend for small business websites
The plugins we use and trust for forms, SEO, spam, speed, security and online shops, and why fewer is better.
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